Civic Action Teams: closing feedback loops and building accountability in communities

The Civic Action Teams (CivActs) are a pioneering citizen feedback, dialogue and community voice platform to ensure accountability in the development process. CivActs have now collected critical information from hundreds of communities across Nepal, Liberia and Mali, solving daily problems for citizens and closing the loop on challenges related to everything from migration, to human trafficking, to natural resource management and security issues.

How It Works

  1. Communities select dedicated groups of volunteers- Community Frontline Associates- led by local journalists, who act as two-way information collection and dissemination units.
  2. The CFAs gather information on critical problems on a monthly basis through community surveys, relaying this information to our dedicated teams who coordinate with local and national power-holders.
  3. We ensure validated information on these issues is fed back down to communities through local radio shows, community meetings and info-graphics in local languages, facilitating conversations about key local concerns and working with partners to solve problems.
  4. This process is used to ensure that everyone understands how and when development will take place, to build accountability into local decision-making in real-time, and to close the feedback loop between citizens, governments, the media and the private sector.

Gov-her-nance bulletin #4

The Gov-her-nance is a unique model that generates new voices to fix old problems around gender roles, local development, and open government. The Gov-her-nance bulletin gathers gender-related rumors, myths, issues/concerns, and questions from communities across Nepal. With this bulletin, we hope to reduce the information gaps between local governments and

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What's New

5 December 2020

Kicking off Gov-her-nance in Dhangadhi Sub-Metropolitan City

Discussing Gender Issues with Community

The Accountability Lab is kicking off the “Gov-her-nance: Building democracy from the bottom-up with...

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4 December 2020

Inclusion Fellows: Gov-her-nance

Introducing a team of active young female leaders to make Dhangadhi Sub-Metropolitan City a gender-friendly city, who ensure marginalized voices...

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17 September 2020

Challenges of Returnee Migrant Workers in Karnali Province

Thousands of youths in foreign employment have returned back to Karnali after losing their jobs abroad. According to...

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