1. Communities select dedicated groups of volunteers- Community Frontline Associates- led by local journalists, who act as two-way information collection and dissemination units.
2. The CFAs gather information on critical problems on a monthly basis through community surveys, relaying this information to our dedicated teams who coordinate with local and national power-holders.
3.We ensure validated information on these issues is fed back down to communities through local radio shows, community meetings and info-graphics in local languages, facilitating conversations about key local concerns and working with partners to solve problems.
4. This process is used to ensure that everyone understands how and when development will take place, to build accountability into local decision-making in real-time, and to close the feedback loop between citizens, governments, the media and the private sector.