Civic Action Teams: closing feedback loops and building accountability in communities

The Civic Action Teams (CivActs) are a pioneering citizen feedback, dialogue and community voice platform to ensure accountability in the development process. CivActs have now collected critical information from hundreds of communities across Nepal, Liberia and Mali, solving daily problems for citizens and closing the loop on challenges related to everything from migration, to human trafficking, to natural resource management and security issues.

How It Works

  1. Communities select dedicated groups of volunteers- Community Frontline Associates- led by local journalists, who act as two-way information collection and dissemination units.
  2. The CFAs gather information on critical problems on a monthly basis through community surveys, relaying this information to our dedicated teams who coordinate with local and national power-holders.
  3. We ensure validated information on these issues is fed back down to communities through local radio shows, community meetings and info-graphics in local languages, facilitating conversations about key local concerns and working with partners to solve problems.
  4. This process is used to ensure that everyone understands how and when development will take place, to build accountability into local decision-making in real-time, and to close the feedback loop between citizens, governments, the media and the private sector.

FAIR FACTS – Issue 122

Situations like the coronavirus pandemic quickly lead to misinformation, rumors, and fake news, as we saw after the earthquakes in Nepal. We can all play a role in beating the virus by ensuring that we share validated information and use trusted sources to inform our decision-making. FAIR FACTS is an open

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What's New

6 January 2022

समस्या मात्र होईन, समाधान पनि स्थानीय स्तरमै देख्छु

म पेशाले पत्रकार हुँ । समाजिक प्राथमिकताका विषय सँगै सत्य तथ्य घटनाबारे कलम चलाउँदै आएको छु । पत्रकारिताकै शिलशिलामा समाजका...

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7 October 2021

Five Things to Consider for public-private collaborations at the Sub-national level

To understand public private collaboration at the sub national level, its challenges, and opportunities, the Accountability Lab team conducted a...

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9 August 2021

Broadening the avenues of private sector participation in local infrastructure development

Participation of the private sector in local level development has received renewed attention in Nepal, especially after Nepal’s move towards...

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